Low Price Guarantee:

Shop With confidence! We guarantee our price on all the products that we sell
and we will match any advertised price from any website, magazine or local store
(No Auctions). If you find any advertised price within 5 days of your purchase
simply email or fax us a copy of the advertisement and we will match that price.
All items must be brand new with complete manufacturers warranty. You must show
us the advertised price within 5 days of your purchase.

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100% Customer Satisfaction Guarantee: Your satisfaction is our top priority. We at MotoworldRacing.com are
committed to providing you with the best on-line shopping experience in the
business.

If you are not completely satisfied with your purchase, just send it back to
us within 20 days of receipt for a full refund on the product total. No returns
on closeout, used or discontinued items.

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Checking Order Status:

You can check the status of your order via email or by calling us at
1-888-929-9111. Please include your full name and invoice number with all
inquiries.

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Track your package.

Tracking your FedEx package on our website is easy. Simply click the link in
the upper right corner of the site that reads "TRACK". Enter in your order
number or even your email address to track your FedEx  package. Your package should
show up here 48 hours after the receipt of your order so please give us 48 hours
to process and record your order in the tracking system. If, after 48 hours
your package does not appear on the FedEx tracking system, then email us at
Internet@Motoworldracing.com and we will manually look up your package tracking
information.

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Shipping Rates:

We ship FedEx Ground, FedEx Next Day Air, FedEx 2 Day Air, FedEx 3 Day Select as well as US Postal Express.

• If your order includes at least one tire your shipping rate will include an additional $6.75 fee. This fee includes a Tire Recycling Charge (required by law) and items not fully encased in a cardboard container.
• Oversized items may include additional shipping fees.
  If this applies, you will be notified.
  • Next Day Air: $65.00 per oversized package.
  • 2nd Day Air: $38.00 per oversized package.
  • 3rd Day Air: $20.00 per oversized package.
  • Ground: $15.00 per oversized package.
• All shipping charges are subject to change.

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Shipping Policies:

Most orders are processed and shipped within 24 hours pending credit card verification. Please allow 7-10 working days for ground orders.  We currently do not ship orders Internationally.

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Holiday Shipping:

Due to the Holiday rush and supplier availability orders placed after Dec 15th (unless air shipped) will not arrive in time for christmas.
To make special holiday shipping arrangements or to check the status of your shipment
please call 1-888-929-9111.

Gift certificates are guaranteed to be e-mailed up to noon December 23th.
Click Here to purchases a gift certificate

Should an item be delayed, you will be notified immediately following your order, by e-mail, or by a return phone call of the expected shipping date. We suggest you order early to avoid possible delays. We apologize for any inconvenience this may cause.

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No Hassle Return Policy:  Holiday Special!!! - 45 Day Return Policy.
Expires on orders placed after 12/25.

We understand that it may be hard to shop for some of our products online
without the ability to touch and see the products first hand. This is why we
have a no hassle 20 day return policy. If for any reason you are not happy with
your order, you can return it within 20 days for a full refund on the product total.
Download our Return/Warranty Form

There are no restocking fees on exchanges of products for a different size or
color of the same product or on a product of equal value. A 15% restock fee will
apply to all returns and must be accompanied with original packaging, labels,
tags etc. and a receipt or a copy of your original invoice. All returned
merchandise must be new, and complete with all tags attatched, and still in
original packaging. No returns on electrical, used closeout or discontinued
products or orders over 6 months old. No returns will be approved and/or
credited if the merchandise has been used, worn or damaged in any way.
Download our Return/Warranty Form

Ship returns to the following address:

Motoworldracing.com
Attention: Internet Returns Dept.
340 Coogan Way.
El Cajon, CA. 92020

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Shipping to P.O Boxes:

P.O box orders must be shipped via US postal service. The order must be
shipped to a physical address or PO box matching the billing address on the
credit card used.  Please call 1-888-929-9111 if you need to setup a
different method of shipping your order.

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MotoworldRacing.com Security:

MotoworldRacing.com is a safe on-line shopping community. We use the industry
standard security for your protection. All of your personal information
including credit card number is encrypted so no one else can read it.

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Privacy Policy:

We do not share your personal data with anyone. We collect opt-in email and
catalog requests for our own internal marketing to only those people who opt-in
to receive these. To add or remove yourself from our database please Click Here

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Merchandise Availability:

We order our merchandise to be available before it is printed in our catalog
or on our website. However, we may sometimes experience greater than expected
demand for an item or an unforeseen delay in shipment to us. Should an item be
delayed, you will be notified immediately following your order, by e-mail, or by
a return phone call of the expected shipping date. We suggest you order early to
avoid possible delays.

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Can I pay with a check or money order?

Absolutely! You can shop online and simply print the contents of your
shopping cart out and mail us a cashiers check or money order for the final
order price to:

Motoworldracing.com
Attention: Internet Orders Dept.
340 Coogan Way
El Cajon, CA. 92020

Sorry, we do not accept personal checks.

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What is the CVV2 Number?

Credit Card Verfication Number (CVV2)

CVV2 is an important security feature for credit card transactions on the
Internet and over the phone. "CVV" stands for "Card Verification Value" and it
is the three- or four-digit number printed in the signature space on the back of
most credit cards and on the front of American Express cards, like this:

Some newer credit cards only show the last four digits of the credit card
number on the back, followed by the CVV2 number.

The CVV2 number enhances fraud protection and helps to validate two
things:

• The customer has the credit card in their possession.
• The credit card number is legitimate

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Catalog and Website contents:

We believe the contents and specifications of our catalog and website are
correct. We assume no liability for any errors in listings, specifications, part
numbers, prices or model applications. We reserve the right to change
specifications, product descriptions, product quality, pricing and applications
at any time without further obligation. The reproduction of any material from
our catalog or website is forbidden without our written permission.

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Promotions, Discounts & Coupons:

We reserve the right to cancel or modify a promotion, discount or coupon at any time without obligation. There are no adjustments given on previous purchases if a promotion becomes active after a purchase. Limit 1 coupon per customer per transaction.  Discounts cannot be combined with other promotions, free product, coupons or giveaways.  Raffle or giveaway items have no cash value and are not available for exchange.

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Retail Store Location:

Motoworld of El Cajon
315 N. Magnolia Ave.
El Cajon, Ca. 92020
619-442-0941

Open 7 days a week for your convenience.
Store Hours: M-F 9am-9pm, Sat 9am-6pm, Sun 11am-6pm.
We are about 20 minutes east from Downtown San Diego

Directions: Take either Interstate 15, 805 or 5 South to
Interstate 8 East, exit at the Magnolia Ave. off ramp and turn right at the stop
sign. We are in the shopping center on the left side between Park Ave. and
Wells.

Please note that some of the items, brands or products sold on the website
may not be available at our retail location and are only available online.
Products purchased online cannot be returned at our retail location. They must
be shipped to our Internet address listed above. We will not accept walk-in
returns or walk-in sales at our Internet location. All returns must be shipped
to us at the above MotoworldRacing.com address.